Last updated: June 27, 2026
3DV.io operates this static storefront as a catalog, product-information, support, and inquiry channel for professional and business users. This page explains the personal information we collect and process when you browse the storefront, submit an inquiry, request support, or communicate with the 3DV team.
What this storefront does not collect
The static 3DV.io Store does not provide a self-service purchase flow, customer account system, saved-product list, or online payment processing. We do not collect regulated payment credentials, bank details, store-account login credentials, or authentication challenge responses through this storefront.
Information we may collect
- Business contact details, such as name, work email, company, role, region, and preferred contact method.
- Inquiry details, such as product interest, quantity or deployment scale, timeline, shipping region, procurement requirements, and project notes.
- Support information, such as product model, serial number, firmware or SDK version, operating environment, symptom description, and photos or videos you choose to provide.
- Website and cookie information, such as device, browser, approximate region, pages viewed, consent choices, and analytics or advertising identifiers where you allow them.
- Communications with us, including email correspondence, inquiry form submissions, support notes, and business relationship history.
How we use information
- To respond to product, support, quotation, logistics, procurement, or partnership inquiries.
- To evaluate product fit, configuration needs, content compatibility, deployment requirements, and service eligibility.
- To operate, secure, improve, and measure the static storefront and related 3DV.io websites.
- To send requested follow-ups, technical information, quotation-related communications, support updates, and legally required notices.
- To comply with applicable law, enforce terms, prevent misuse, and protect 3DV.io, customers, and users.
How we disclose information
We may share information with service providers that help us operate the website, send email, manage analytics, provide hosting, support business communications, or deliver technical support. We may also share information with logistics, integration, distributor, reseller, professional-advisor, or legal partners when needed for a requested business process. We do not sell personal information collected through this static storefront.
Cookies and analytics
Essential cookies stay on so the site can function and remember required preferences. Analytics and advertising cookies stay off unless you allow them through the cookie banner or footer cookie settings link.
Third-party websites and links
The storefront may link to the main 3DV.io website, documentation, downloads, email tools, or third-party services. Those sites and services may have their own privacy practices.
Children's data
This storefront is intended for business and professional use. It is not directed to children, and we do not knowingly collect personal information from children.
Security and retention
We use reasonable technical and organizational measures to protect information. We keep information for as long as needed for the inquiry, support, business relationship, compliance, security, and recordkeeping purposes described in this policy.
Your rights and choices
Depending on your location, you may have rights to access, correct, delete, restrict, object to, or request a copy of personal information. You can contact connect@3dv.io to make a request. You can also update cookie choices from the footer.
International transfers
3DV.io works across regions. Information may be processed in countries other than where you are located, subject to appropriate safeguards where required.
Changes to this Privacy Policy
We may update this policy as the storefront, services, or legal requirements change. The latest version is posted on this page.
Contact
For privacy questions or requests, email connect@3dv.io.